Reduce wait time and congestions at reception by having guests fill out accommodation register on their smartphones in advance.
Add facility specific questions, such as food allergies and parking necessity, to smart check-in.
List nearby spots and share with guests what attractions hotel staffs recommend, which enrich the guest journey.
Digitize facility information and enable guests to access from anywhere with their smartphones.
Guest can order amenities and room service quickly with their smartphones.
Make payment with guest’s smartphones at any stage of check-in, stay and check-out.
Issue coupons and introduce guests to nearby facilities. This can be another source of revenue when used as advertising media.
Introduce nearby restaurants/activities, accept and manage reservations online.
Guests can check-out with their smartphones. If a hotel install a return box for room keys, guests no longer need to drop by the front desk.
Collect evaluations from guests which can provide hints for management improvement. Often used with smart check-out feature.
Reservation data is automatically in sync with channel manager integration. More channel managers are in progress to be partnered.
Manage and review room status and inventory on intuitive screen at glance. Automatically assign rooms based on individual pre-settings.
Check real-time daily/monthly sales and payment data. Smaregi integration enables to manage payment data within PMS.
Check real time guest’s check-out status and clean rooms efficiently with tablet.
ID upload and smart key integration enable smooth check-in and unattended operation.
IoT and smart key integration allow automatic key issuance which eliminates the need for handing over keys in person.
Bill from ancillary facilities such as restaurants can be automatically linked to the PMS. This reduces manual entry and errors.
Orders placed via mobile request are automatically printed, which simplifies order management in the kitchen.
Automatically generate invoice, send messages and reminders to collect cancellation fee by importing reservation information.
Not only rooms but also reservations of restaurants in the facility can be managed.
Set different permission levels based on roles. For example, managers have full access while cleaning staff can view only certain dashboards.
View any changes made in the system. By registering staff account in advance, it’s possible to trace back who performed such operation.
Reduce check-in time up to 70% by having guests hold the QR over a self-service check-in KIOSK.
Create and review digitized reports on tablet at glance.
Build a reservation site simply by pasting the reservation widget on the official website.
Send pre check-in notices from the accommodation’s official LINE account which helps make more friends.
Guest stay frequency, history, and tags can be visualized to help acquire repeat customers and improve customer service.
Analyze customer attributes and satisfaction levels and utilize for customer acquisition strategies.
Visualize sales data such as number of rooms sold, OCC, ADR, and RevPAR.
Optimize email marketing based on guest’s attributes, stay and sales history.
Analyze revenue data in the past and efficiently compute revenue forecast.